Privacy Policy

Universal Roofing Services Ltd Data Privacy Statement

Terminology

Personal data is any information that could identify a person (data subject). Personal sensitive data relates to information concerning a data subject’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences.

A data subject is any identified or identifiable person whose personal data is processed by the data controller.

A data controller determines the purposes for data processing and the way personal data is processed.

Processing is any action or actions performed on personal data such as collection, organisation, storage, erasure or destruction.

Data Collection

Universal Roofing Services Ltd collects personal data that is required for services. Universal Roofing Services Ltd may be required to contact data subjects and conduct site visits in support of services and therefore may collect contact details such as names, email addresses, telephone numbers and addresses. Universal Roofing Services Ltd collects any additional data received by email, letter, telephone, through metalroofingservices.co.uk or by any other means of correspondence. Universal Roofing Services Ltd does not retain bank details belonging to data subjects.

Universal Roofing Services Ltd can store personal data obtained from social media interactions outside of social media platforms if correspondence regarding products and services is received; the information is then covered as outlined in this policy.

Personal data is not actively sourced externally however Universal Roofing Services Ltd may receive personal data from third parties such as subcontractors.

Ability to provide products and services may be affected if data subjects choose not to provide some or all of the aforementioned information to Universal Roofing Services Ltd.

Data Protection and Retention

Universal Roofing Services Ltd has security measures in place to protect personal data and access to personal data is restricted to employees of and authority figures within Universal Roofing Services Ltd. Personal data is not shared with third parties. There is also a Firewall (security software) in place to protect internal information from the internet.

Universal Roofing Services Ltd practises a 6-year retention period after which personal data is securely destroyed or archived. Personal data retained by Universal Roofing Services Ltd can be reviewed at any time to determine whether it is still needed which can result in the destruction or archiving of personal data prior to the deadline of the retention period. Universal Roofing Services Ltd can retain personal data for longer if it remains necessary for the purpose(s) for which it was provided. Please be aware that companies can keep personal data for longer if kept for public interest archiving or statistical purposes.

Other Data Processing

Universal Roofing Services Ltd acts as a data controller by processing personal data. Processing must be with legitimate interest and compatible with the reason the data was originally collected.

Universal Roofing Services Ltd may use personal data to provide data subjects with requested products and services. This can be in the form of contacting data subjects however Universal Roofing Services Ltd does not contact data subjects with marketing information.

Universal Roofing Services Ltd may be required to process personal data for investigating, detecting and reporting crime; to demonstrate compliance and to actively comply with industry standards and any laws and acts that may apply.

Google Analytics

When metalroofingservices.co.uk is visited, a third party service called Google Analytics is used to collect standard internet log information and details of visitor behaviour patterns. This is to discover factors such as the number of visitors to various parts of the site. This information is processed in a way that does not identify anyone; Universal Roofing Services Ltd does not make, and does not allow Google to make, any attempt to find out the identities of those visiting metalroofingservices.co.uk.

Cookies

Data may be obtained from cookies through metalroofingservices.co.uk. These are small text files that are placed on a computer by visited websites; they are widely used to make websites work or work more efficiently. Cookies also enable delivery of more personalised content. Most web browsers allow some control of most cookies through the browser settings. Please note that in a few cases some website features may not function if cookies are removed from the browser.

External Websites

Metalroofingservices.co.uk may contain links to external websites. Universal Roofing Services Ltd is not responsible for the privacy practices of such other sites and encourages visitors to read the privacy statements of every website that collects personal data.

Rights

Data subjects have the following rights regarding their personal data:

The right to be informed	Data subjects have the right to clear, transparent and understandable information regarding their rights and how Universal Roofing Services Ltd uses their personal data. This is the purpose of providing data subjects and visitors to metalroofingservices.co.uk with a privacy policy.
The right of access	Data subjects have the right to access the personal data that is being processed by Universal Roofing Services Ltd.
The right to rectification	Data subjects are entitled to correct their personal data if it is inaccurate.
The right to be forgotten / erasure	Data subjects are entitled to request the deletion of their personal data where there is no exigent reason for Universal Roofing Services Ltd to continue processing it. There are exceptions to erasure.
The right to restrict processing	Data subjects have the right to put an end to the processing of their personal data in certain circumstances. Universal Roofing Services Ltd can continue to store personal data when processing is restricted but may not further process it.
The right of data portability	Data subjects have the right to acquire and reuse their personal data in certain circumstances as well as the right to have their personal data directly transferred to third parties in certain circumstances.
The right to object	Data subjects have the right to object to Universal Roofing Services Ltd processing their personal data for business interests, marketing purposes and related profiling.
The right to withdraw consent	Data subjects who have given consent to Universal Roofing Services Ltd to process their personal data have the right to withdraw their consent at any time. Any processing of the data subject’s personal data up to that point is not unlawful.
The right to complain	Data subjects have the right to make a complaint to the Information Commissioner’s Office (the data protection authorities) if they believe their personal data has not been processed in compliance with data protection law.

Universal Roofing Services Ltd may occasionally update this policy therefore data subjects and visitors to metalroofingservices.co.uk may want to check it each time personal data is provided. Please contact Kevin Mansell at Universal Roofing Services Ltd to discuss personal data and the practise of rights. Contact details can be found at metalroofingservices.co.uk/contact.